Legal notice

Act on specified commercial transactions

Latest update : Octover 25th, 2024 

Distributor : HenLi Corporation

Company president : Mirei Kano

Address : U-Building 6F , 1-3-6 Yushima, Bunkyo-ku, Tokyo 113-0034, Japan

Telephone : 03-6913-1815

E-mail : info@henli.co.jp

Price : Listed on each product page Required (tax included)

Fees other than the product price :   shipping cost, bank transfer fee( in case you use 'bank transfer'), Cash on delivery fee( in case you use 'cash on delivery')

Payment methods :  Credit card(Visa / Mastercard / American Express / JCB), Union pay,  Amazon pay

Time of payments : Credit card (payment will be made at the time of ordering), Bank transfer (within 8 days after ordering), Cash on delivery ( payment in change for the product))

Shipping time :  after we confirm your order, we will arrange the delivery within 1-3 days. However there might be some delays in case of the shortage of our stock and the address we send.

Shipping methods : We will ship your order using a delivery designated by our company. You cannot specify the delivery company.

Return and Cancellation : Products can only be returned or refunded in the following cases. Please contact us within 8 days of receiving the product.
a. Defective product
b. Damaged during delivery
c. Product different from the ordered product
*Please note that we cannot accept returns or exchanges due to customer convenience.

Return shipping cost : In case of defective or incorrectly sent items, we will cover the return shipping costs.

Cancellation :  You can cancel the order only before the shipping. After shipping, please follow the return policy.